A complete water & sewer billing platform — customer self-service, staff back-office, automated billing, and ironclad audit controls. All in one.
Demo access requires an @easternsynergygroup.com Google account
Total Accounts
4,842
MTD Revenue
$91,204
Delinquent
187
Mar Billed
$98,441
Delinquent Accounts
Pending Approvals
Leak credit
Kowalski
Billing error
Plymouth Diner
Built for municipalities like these
From first bill to final audit — one platform handles it all.
Residents view bills, make payments, set up autopay, and monitor usage — 24/7, on any device. Reduces call volume dramatically.
Clerks and supervisors manage the full billing lifecycle — accounts, meter reads, bill runs, collections, and adjustments.
Every rate change, adjustment, and critical action is logged immutably. Defensible records for auditors and town councils.
Residents get a clean, mobile-first portal to pay bills, understand their water usage, manage autopay, and configure alerts — all without calling your office.
40%
fewer inbound calls
99%
payment uptime
3×
faster autopay adoption
24/7
self-service access
Plymouth Utilities
Customer Portal
March 2026 Bill
Due Mar 25 · Autopay enabled
$63.04
DueMonthly Usage (gal)
Staff Console
Accounts
4,842
MTD Revenue
$91,204
Recent Activity
Bill run complete · 1,842 bills
Shutoff scheduled · Kowalski
Autopay processed · Mitchell
From running monthly bill cycles to managing shutoffs and approving adjustments — every workflow is designed for utility staff, not generic software users.
One-click bill runs
Preview, validate, and generate thousands of bills in minutes with zero exceptions.
Account search & history
Find any account by name, address, meter number, or account number instantly.
Configurable approval chains
Adjustments over $50 require Lead Clerk sign-off. Over $250 requires Finance Director.
Built-in operational reports
Revenue, aging, collections, adjustments — all the reports your town council expects.
We'll walk you through a live demo tailored to your municipality's rate structure, account volume, and workflows.
Demo access restricted to @easternsynergygroup.com Google accounts